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FREQUENTLY ASKED QUESTIONS

  • ARE YOUR PRODUCTS VEGAN & CRUELTY FREE?
    Yes! All of our products and the ingredients used to make them are suitable for Vegans and Cruelty-Free. As Vegans ourselves it is imperative that no animals are harmed in the making of our candles and wax melts.
  • DO YOU ACCEPT INTERNATIONAL ORDERS?
    We're sorry at present Deadly Wicks only ships orders to mainland UK addresses (including The Isle of Wight).
  • ARE YOUR PRODUCTS HANDMADE?
    All of our candles and wax melts are handmade in small batches within our Staffordshire studio.
  • MY CANDLE/ WAX MELT HAS WHITE FROSTING?
    Frosting is a natural effect of 100% soy wax. It is caused by the wax trying to return to its natural state as it cools. It in no way affects the performance or scent throw of the candle or wax melt. If you are concerned with the quality of your purchase then please do get in touch with us.
  • ARE YOUR PRODUCTS SUITABLE FOR PEOPLE WITH NUT ALLERGIES?
    Unfortunately, our products are not suitable for people with nut allergies. The environment we work in is not nut-free and cross-contamination may take place. We also occasionally use nuts for decoration.
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